Medware: Profile

As healthcare products in South Africa become more complex, there is an increasing need for sophisticated IT systems to deal with the myriad of inter-connected claims assessment rules, and premium-raising algorithms.

In addition, great pressure comes to bear on administrators' call centres to explain the results of complicated assessments to an increasingly confused membership and service provider (healthcare professional) community.

Medware is fully integrated with modern IT architectures, including internet, e-mail, electronic document storage, business intelligence tools and managed care systems; thus improving the way in which healthcare administrators communicate with their members, suppliers, agents, employers, managed care partners and offsite staff.

It offers flexible and comprehensive service-driven solutions designed to enhance the business efficiency of healthcare administrators.  The system incorporates online, real-time switching technology and electronic claims submission.

Medware was developed and is maintained by a group of IT developers with in-depth knowledge of healthcare administration, as well as extensive experience in the application of technology to this industry.

Benefits
Since fees are calculated on a Per Policy (Principal member) Per Month basis, NHA's attention is exactly focussed on our clients' success, membership retention and growth.

NHA does not charge additional fees for maintenance caused by legislated changes, new product designs, data take on, on going enhancements to improve service levels.

Clients can expect to benefit from NHA's dedication to on-going improvement and swift reaction to changing Industry requirements at a predictable cost.

NHA and their Clients' aspirations and endeavours are exactly aligned, and skills are complementary, enabling each partner to focus fully on Core Business.