Medware: Features & Functionality

• Comprehensive integrated scanning solution to manage paper claims and correspondence
• Contribution collection and reconciliation
• Complex claims benefit rules
• Benefit reservation
• Online, real time claims assessment and authorisation
• Claims payment runs and reconciliation
• Accounting information suitable for uploading into accounting packages
• Actuarial statistical reports to support administration management
• Integration with email and SMS.
• Full enquiry logging and analysis
• Full case-management incorporating chronic, hospitalisation, MVA, orthodontic and others
• Comprehensive interactive website with online enquiries

The Medware solution also includes a secure and comprehensive web-based enquiry facility.  It is provided free of charge to all members, service providers, agents employers and administrators associated with the healthcare administrator.

Registered users will be able to log in and access their scheme information via the internet, including personal details, claims history, process status of submitted claims, benefits available and contributions made.  Users will also be able to view correspondence and statements, as well as scanned images of claims.